Responsible Play

Play in the light

Lumina is entertainment with virtual coins. There are no cash prizes and nothing to win back. Even so, casino-style games can be absorbing, and spending real money on Lumens should stay a deliberate, affordable choice. We build the tools to keep it that way and enforce them on our servers.

Tools you control

• Spend limits (daily, weekly, monthly, in real currency): lowering applies immediately, raising takes effect after 24 hours.
• Daily play limit in Lumens.
• Session reminders every 15-240 minutes.
• Cool-off: 24 hours, 7 days or 30 days without play.
• Self-exclusion: 6 months, 1 year or permanent. It blocks sign-in and play, cannot be shortened, and stops all marketing.
• Full purchase and coin history in your profile.

Our commitments

• 18+ only, with age confirmation at entry and at registration.
• Real-currency prices next to every coin amount; no fake countdowns or artificial scarcity.
• No "win money" language, no encouragement to chase losses, no marketing to self-excluded or cooled-off players.
• Support staff who take play-related concerns seriously and help you use the tools.

Warning signs

• Spending more than planned or borrowing to buy Lumens.
• Playing to escape problems or to feel better.
• Neglecting work, sleep or relationships for play.
• Feeling restless or irritable when not playing.

If play stops being fun

• Take a break: use a cool-off or simply step away for a while.
• Set limits that fit your budget and your time, and keep them.
• Talk to someone you trust about how you play.
• Contact support at support@luminaplay.com; we will help you set limits or exclude yourself.